Call 0117 924 8662, Monday to Friday 9.30-4.30

Our impact

Our impact is why we do what we do – the service we provide to over 2,400 people every year changes lives.

“I had no idea what to do about them stopping my benefits and I could not understand the laws. If Law Centre have not helped me I would lost my home and be crazy now. Thank you so much for saving me.” – Mr. P.

Download our Impact Report 2018/19 here

We prevent homelessness, maintain employment, reinstate benefits wrongly stopped. We enable people to understand their rights and challenge decisions; with a direct financial impact of over £1.5m. Our volunteers contribute over 10,000 hours a year and are vital to our service.

Our latest annual report and accounts: A1 Final 2018 Signed Accounts

Midway evaluation of the Rights of the Child Project:  Rights of the Child project report April 2019

June 2019: Report on Advice in BristolBalancing the Advice Needs of Bristol – FINAL


Alongside services to clients, and working with partners – we also work to influence policy – with success in achieving changes to PIP assessment guidance September 2019

“I cannot thank Bristol Law Centre enough for their life and sanity saving work. The staff’s beyond praise. What stands out most is their kindness. Their patience and forbearance seems endless and when this is coupled with professionalism, effectiveness and efficiency, it becomes a top level service.”

In 2017/2018:

  • We worked on 2,283 cases, 54% of these were new cases opened.
  • We prevented 71 clients from losing their homes, including 49 homes saved or families rehoused and 14 homeless housed
  • We gave employment law advice to 463 clients
  • We advised 129 people who were detained in hospital under the Mental Health Act or subject to restrictions under that Act or Mental Capacity in the community.
  • We achieved a 97% success rate in Employment Support Allowance appeals (59% national average)
  • We achieved £1,105m in welfare benefits gains during this period

Your stories

People think they’ll never need free legal advice. Until then they do. Here’s how we help people just like you.

You might also like

Our story

Our Vision, mission, objectives - how we started and how we work


Help us

Find out how you could help the Law Centre



Find out what's new at Bristol Law Centre.